🔒 Privacy Policy
Effective date: 04 October 2026 · Product: EstateSync PRO (Estate Sync) · Owner: Viralytics, Kolkata, India · Yeh page Hinglish me hai taaki bina lawyer ke bhi samajh aaye.
Short version (30 second me): Aapka poora property-data (listings, contacts, follow-ups, notes) aapke hi browser me rehta hai — hamare server par NAHI. Hum sirf 4 cheezein rakhte hain: callback-form ki details, payment ki details (Razorpay se), aapki license key, aur reminder email (aapki marzi se). Na analytics, na ads, na data-bechna. Neeche poora detail hai.
1. Hum kaun hain
EstateSync PRO (Estate Sync) ek property-CRM dashboard hai jo Viralytics (Kolkata, West Bengal, India) banata aur chalata hai. Is policy me "hum" = Viralytics/EstateSync, "aap" = user/subscriber/trial user. Contact: support@viralytics.co.in · WhatsApp +91 91632 04066.
2. Aapka data kahan rehta hai (sabse zaroori baat)
- App ka data — aapke browser me: listings, requirements, contacts, follow-ups, rates, settings — sab kuch aapke device ke browser-storage (localStorage) me save hota hai. Ye hamare server par kabhi upload nahi hota. Backup aap khud lete ho (Data tab → 💾 Backup JSON) aur jahan chaaho rakh sakte ho.
- Browser data delete ho jaye to: browser ka data clear karne par / naye device par app kholne par purana data nahi dikhega — isliye regularly Backup lena aapki zimmedari hai (app me reminder bhi aata hai).
3. Hum kya collect karte hain (aur kyun)
| Data | Kab collect hota hai | Kyun | Kahan rakhta hai |
|---|
| Naam, mobile, city, plan, note | Website par callback/sawal form bharein | Aapko WhatsApp par reply karne ke liye | Hamare database me (sirf support ke liye) |
| Naam, mobile, (optional) email, plan | Payment ke waqt | License key banane + receipt ke liye | Hamare database + Razorpay |
| License key (ES2-…), expiry date | Payment complete hone par automatic | App unlock/renewal validate karne ke liye | Hamare database me |
| Email (aapki marzi se) | Get Access tab me "🔔 Reminder lagao" | Trial/plan khat hone se 3 din pehle ek reminder email | Hamare database me (sirf reminder ke liye) |
| Server logs (IP, timestamp) | Har website/app request par (standard) | Security + rate-limiting (spam rokne ke liye) | Hosting provider (Render) ke logs |
4. AI WhatsApp-parse — honest disclosure
App ka "WhatsApp chat import" feature aapke group-messages ko rows me badalne ke liye Google Gemini API use karta hai. Matlab: jab aap AI-parse chalate hain, to us waqt ke messages (text) secure connection par Google ko process karne ke liye jaate hain. Hum ye messages store nahi karte — sirf parse ka result aapko wapas milta hai (wo bhi aapke browser me). Rate-limit lagaa hai. Agar aap nahi chahte: app me "Quick parse (offline)" option use karein — wo bina AI ke, aapke browser me hi chalta hai.
5. Jo hum KABHI nahi karte
- App ka data (aapke listings/contacts) hamare server par nahi laate.
- Koi analytics, ad-pixel, tracker, cookie-banner game — nahi (na app me, na website par).
- Aapka data kisi ko bechte nahi — kisi bhi condition me.
- WhatsApp groups me automatically message nahi bhejte (aapke number ka ban-risk isliye nahi).
- Card/UPI details hum store nahi karte — wo Razorpay ke secure checkout me hote hain.
6. Third-party processors (jin par hum bharosa karte hain)
- Razorpay — payments (UPI/Card/Netbanking). Unki privacy policy lagti hai.
- Resend — transactional email (receipt, reminder). Sirf email-address tak unka access hai.
- Google (Gemini API) — AI parse (upar section 4).
- Render — hosting (server logs).
7. Data retention (kab tak rakhte hain)
- Form-leads aur payment/license records: jab tak service chal rahe hai ya legal/audit zaroorat ho (max 5 saal).
- Reminder emails: reminder jaane ke baad record ka kaam khatam — delete kar sakte ho (neeche section 9 me mango).
- Aapka app-data: aapke browser me — aap khud delete kar sakte ho (Data tab ya browser settings).
8. Security
HTTPS (TLS) sab jagah; license keys database me unique; payment verify Razorpay signature se; rate-limiting spam par. Phir bhi — internet par 100% guarantee koi nahi de sakta; isliye app-data ka backup aapke paas hona chahiye.
9. Aapke rights (DPDP Act, 2023)
India ka Digital Personal Data Protection Act, 2023 ke tahat aapke paas ye rights hain (email/WhatsApp par mango — 30 din me action):
- Access: humne aapke baare me kya rakha hai — pooch sakte ho.
- Correction: galat naam/mobile/email theek karwa sakte ho.
- Erasure: apna data delete karwa sakte ho (payment-records legal zaroorat tak rakhe ja sakte hain).
- Grievance: complaint ke liye Grievance Officer = Sanjeev Kumar (support@viralytics.co.in) — 30 din me jawab.
- Nomination: apne baad koi nominee name kar sakte ho.
10. Children
Ye service 18 saal se kam umar ke liye nahi hai. Aise data ka record hum rakhte hi nahi.
11. Policy changes
Policy badle to is page par "Effective date" update hogi aur (material change ho to) aapko email karenge. Page use karte rehna = nayi policy accept karna.
12. Contact
Koi bhi privacy-sawal: support@viralytics.co.in · WhatsApp +91 91632 04066 · Viralytics, Kolkata, West Bengal, India.
© COPYRIGHT NOTICE
© 2026 EstateSync PRO (a Viralytics product). Software, source code, design, text, logo, "Estate Sync" naam, UI/UX, documentation aur sheet-formats — sab par copyright aur intellectual-property rights reserved hain. Subscriber ko sirf use karne ka license milta hai (apne business ke liye); source code bechna, copy karna, reverse-engineer ya resell allowed nahi hai. Koi bhi hissa bina written permission ke reproduce na karein.